All 17 reviews.

Getting the home I loved in the price range was difficult, especially competing with other offers, but you got it & I love it!

You listened, we were comfortable with you, you knew the neighborhoods & local knowledge. We appreciated that you went beyond the call of duty to investigate the schools. In the offer process you got us ready with all the details beforehand so we could focus on getting the home we wanted. When you sold our home, you priced it well & received offers right away. You made it easy.

We felt like we were your only customers. Whenever we called you, we received an immediate answer. You were always there for us, yet we never felt any pressure during the whole process of working with you. -- You went over and above the call of duty, like stepping in & assisting us with various issues while we were out of town. From the beginning, when we bought our new house to the end when we sold our old one, everything went smoothly with your ever-vigilant guidance. When it was time to sell our old home, you gave us expert tips to give us the edge on the market. You helped us price our place and get the money that we wanted. Because of your experience & knowledge, we were able to receive multiple offers at the first open house. Thanks for making the whole process of getting our dream home so easy. You guys make quite a team. Thanks a million.

Thank you so much for your patience.

This was our first home, and you guided us through the maze. We are so happy with our new home!

And your ability to communicate with the other agent in a multiple offer situation to get the home for us was amazing.

They helped us buy a home perfect for us...in a long complex short sale. They were always there for us, their efforts never waned, & they stayed in touch. We are forever grateful for their focus and perseverance & highly recommend them to all our friends!

We had the pleasure of working with them to purchase our first house. They are the perfect duo -- each offers different but complementary strengths that place them a tier above the rest. Their invaluable insight, advice, dedicated professionalism, myriad of useful tools, and sincere passion for what they do made the challenge of buying a home an absolutely enjoyable and fun experience. -- At the start, Alan and Willoughby sat down and listened to us -- not just for what we wanted in a home, but also about what the perfect home meant. By genuinely wanting to know more about us, they helped us discover more about ourselves. Once on our journey, they were courteous, understanding, accommodating of our schedules (a 4mo-old added to the challenge), and really valued the importance of good communication. They promptly returned every email/phone call, and regularly checked in with us throughout the process. The fact that they both embrace technology (email/internet) was a real bonus for us to stay in touch with progress in real time., As relatively new buers, we asked a lot of questions. Even after dragging them through our roller coaster of emotions and ideas, they were patient and always eager to help. We never felt pressured, rushed, or belittled throughout the entire journey. Instead, we felt an overwhelming sense of empowerment and confidence with their leadership and in-depth analysis. We loved their "Heart and Hearth" assessment document, spreadsheets, and their insight on home values. During each phase of the process, we wholeheartedly felt that their combined strengths greatly benefited us as the buyer. Fast-forward 2 months from our close date, we absolutely love our home!, Thank you Alan and Willoughby for everything you've done for us. You two are beautiful people who we can only wish the best for. In this crazy, fast-moving world, you're a pleasure.

You guys stuck with us through it all - and along the way, you helped us figure out what we wanted. You were great teachers. We found you tireless, patient (you didn't pressure us, yet always worked on our behalf), and had a real personal touch. You were professional with no hiccups -- honest, loving, trustworthy -- you were not just our agents but became our friends. Don't let their exterior fool you -- Willoughby & Alan are tough negotiators & secured our home for us!

You both acted as not only our realtors, but also our personal therapists, family & financial planners, tour guides, design consultants. . .the list goes on & on. . . and today we add an ever-important role to the list as you are granting an incredible wish for Tien & me, and our growing family; you are our magic genies. Thank you for making our Dreams come true! Until next time.

When we first met, we liked the way you asked questions. You were consultive, you followed up, and after we bought our home, you asked for 'post transaction' feedback. You are experienced, have a great network, organized, and even created a calendar for us. You held our hand when we needed it. We appreciated you pointing out in the disclosures what we needed to know.

You didn't pressure us but said “Let's find the right home." We loved the GRAND TOUR. You addressed our needs & helped us through the process. Even when we found our home (that we now own), you still wanted us to make sure so we saw others. We didn't just want a 'one-time transaction realtor', we wanted a professional that was 'relationship based' & we found that in you.

They removed the stress completely with their market knowledge and honest advice, anticipating problems before they happened.

She found us a specialized lender when we needed it most and really listened to what we wanted in our home buying process.

Wonderful to work with.

We won our home with 7 multiple offers. Thank you.